What is an expansion tank?

An expansion tank is used in closed loop solar heating systems as the high temperatures cause a change in the liquid's volume. To accommodate this change in volume, an expansion tank is needed. To calculate the size of tank you need to know how much fluid is in the system. Your tank should be 5% [...]

What is an expansion tank?2015-06-19T13:18:14-05:00

What type of Glycol should I use?

We have in stock Propylene Solar Glycol 50/50. This is specifically designed for your solar thermal applications. Propylene Solar Glycol 50/50 has 30% less viscosity at low temperatures and greater thermal stability at high temperatures, when compared to typical glycols. It comes premixed in 50% water/glycol ration for easy filling.

What type of Glycol should I use?2016-12-22T12:55:42-05:00

What is solar thermal’s pay back?

Solar thermal heating has the quickest payback of other alternative fuel sources. In many cases you can find a payback in 6 years or less. Imagine heating your water for 15 years free of costs! Grants could be also available to help increase the payback on your personal investment.

What is solar thermal’s pay back?2016-12-22T12:55:42-05:00

How do you ship?

For complete solar kits delivery please allow 1-2 weeks for Montreal area and 2-3 weeks for the rest of Canada. These kits are shipped via our preferred freight forwarder company and where possible we will schedule residential tailgate delivery (curbside). Heaters and accessories are usually in stock unless indicated otherwise. We do have expedited shipping [...]

How do you ship?2015-06-19T13:15:54-05:00

What is your exchange refund policy?

We want you to be 100% satisfied with your purchase, if you are not, ship it back to us in the original packaging condition and we will refund your purchase less a 20% restocking fee, provided the equipment is received in good condition. Refund offer valid for 30 days from receipt of product.

What is your exchange refund policy?2015-06-19T13:15:01-05:00

Are there any taxes or duty?

No, solar water heaters are duty free products. Therefore US customers pay no sales taxes or duties. 5% GST will be added to Canadian customer's invoices. Quebec residents will pay both PST 9.5% and GST 5%.

Are there any taxes or duty?2015-06-19T13:14:09-05:00

Can I use my existing hot water tank?

Yes this is our preferred method of heating as it is the most cost effective. You can heat the water by adding a solar pre-heat tank before your existing tank and use your hot water tank to supplement the solar heat (i.e. your existing tank's heater will kick in when the solar cannot fully supply [...]

Can I use my existing hot water tank?2015-06-19T13:13:25-05:00

Do you supply any brochure?

Yes but we have made a leap ahead into cyber world, and are now using our website as the most accurate and up to-date information guide. The internet now allows us to provide our customers with a much larger wealth of current information without the associated costs of print media. However, if you do have [...]

Do you supply any brochure?2015-06-19T13:12:42-05:00

What is your warranty?

Our warranty policy is simple; we offer a 1 year warranty on everything we sell and 3 years on our collectors. With this warranty you will get NO hassle next business day replacement (if shipping service and inventory permits). However, as a valued customer you will get technical support through the life time ownership of [...]

What is your warranty?2015-06-19T13:11:42-05:00

Do you provide technical support?

We would love to talk with you in person if the internet is intimidating. We have tried to make our website very informative to help educate you on our products and solar heating. However sometimes picking up the phone is easier. We are not an internet warehouse, we are a solar solutions provider, we take [...]

Do you provide technical support?2016-12-22T12:55:42-05:00
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